Posts Tagged ‘ customer loyalty ’

Emotional vs. rational benefits: getting the mix just right

April 16, 2010

When it comes to marketing premium brands, there’s usually no shortage of RTBs (Reasons To Believe) to choose from. Although brands in commodity categories are sometimes challenged to differentiate themselves, the premium brand(s) in any “vertical” should carefully choose which RTBs make it to the front lines of consumer messaging. Whether or not emotional...

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